Volume 11; Issue 6

3

On the notion of soft‐goals in business process modeling

Year:
2005
Language:
english
File:
PDF, 226 KB
english, 2005
7

Transforming strategic goals of CRM into process goals and activities

Year:
2005
Language:
english
File:
PDF, 357 KB
english, 2005
8

Expert view

Year:
2005
Language:
english
File:
PDF, 175 KB
english, 2005