Business Process Management Journal

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Everyone knows business re-engineering can mean trouble! Like all good ideas, it can be applied wrongly by people who dont understand it. But look behind the horror stories, and youll find thousands of organizations (large and small) in every business sector around the world which are achieving remarkable gains from well-managed re-engineering projects. Their secret? They have distilled the real wisdom of re-engineering and applied it to their key business processes. This is business process management in action, and youll know it works when you start to read the detailed case studies that appear regularly in the Business Process Management Journal.