Volume 7; Issue 2

Business Process Management Journal

Volume 7; Issue 2
1

A BPR case study at Honeywell

Paper, David J., Rodger, James A., Pendharkar, Parag C.
Journal:
Business Process Management Journal
Year:
2001
Language:
english
File:
PDF, 271 KB
english, 2001
3

Rationalizing the customer service process

Kim, Hee‐Woong, Kim, Young‐Gul
Journal:
Business Process Management Journal
Year:
2001
Language:
english
File:
PDF, 572 KB
english, 2001
4

Applying a standard performance model to a university setting

Martz, Ben, McKenna, Jack, Siegall, Marc
Journal:
Business Process Management Journal
Year:
2001
Language:
english
File:
PDF, 245 KB
english, 2001
5

Re‐engineering revisited: a simulation approach

Akin Aksu, A.
Journal:
Business Process Management Journal
Year:
2001
Language:
english
File:
PDF, 288 KB
english, 2001