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Volume 25; Issue 6
Main
The Joint Commission Journal on Quality Improvement
Volume 25; Issue 6
The Joint Commission Journal on Quality Improvement
Volume 25; Issue 6
1
Understanding Patient willingness to Recommend and Return: A Strategy for Prioritizing Improvement Opportunities
Burroughs, Thomas E.
,
Davies, Allyson Ross
,
Cira, Jane C.
,
Dunagan, William Claiborne
Journal:
The Joint Commission Journal on Quality Improvement
Year:
1999
File:
PDF, 3.91 MB
Your tags:
1999
2
Identifying Medical Center Units with Disproportionate Shares of Patient Complaints
Pichert, James W.
,
Federspiel, Charles F.
,
Hickson, Gerald B.
,
Miller, Cynthia S.
,
Gauld-Jaeger, Jean
,
Gray, Clinton L.
Journal:
The Joint Commission Journal on Quality Improvement
Year:
1999
File:
PDF, 2.70 MB
Your tags:
1999
3
Lessons from Europe on Quality Improvement: Report on the Velen Castle WHO Meeting
Wu, Albert W.
,
Johansen, Kirsten Staehr
Journal:
The Joint Commission Journal on Quality Improvement
Year:
1999
File:
PDF, 3.77 MB
Your tags:
1999
4
Using Quality Function Deployment to Capture the Voice of the Customer and Translate It into the Voice of the Provider
Chaplin, Edward
,
Bailey, Marilyn
,
Crosby, Ray
,
Gorman, Donna
,
Holland, Xenia
,
Hippe, Christie
,
Hoff, Todd
,
Nawrocki, Diana
,
Pichette, Suzette
,
Thota, Naga
Journal:
The Joint Commission Journal on Quality Improvement
Year:
1999
File:
PDF, 3.35 MB
Your tags:
1999
5
Editorial Advisory Board
Journal:
The Joint Commission Journal on Quality Improvement
Year:
1999
File:
PDF, 185 KB
Your tags:
1999
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