Volume 18; Issue 6

4

Loyalty's influence on satisfaction in cross‐cultural settings

Year:
2009
Language:
english
File:
PDF, 287 KB
english, 2009
6

Product categories, returns policy and pricing strategy for e‐marketers

Year:
2009
Language:
english
File:
PDF, 256 KB
english, 2009
7

Creating a culture of innovation at Portugal Telecom

Year:
2009
Language:
english
File:
PDF, 162 KB
english, 2009
8

Extending the brand: controllable drivers of feedback effects

Year:
2009
Language:
english
File:
PDF, 252 KB
english, 2009
9

Erratum

Year:
2009
File:
PDF, 58 KB
2009