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Volume 33; Issue 7
Main
Journal of Services Marketing
Volume 33; Issue 7
Journal of Services Marketing
Volume 33; Issue 7
1
Value co-destruction: a typology of resource misintegration manifestations
Laud, Gaurangi
,
Bove, Liliana
,
Ranaweera, Chatura
,
Leo, Wei Wei Cheryl
,
Sweeney, Jill
,
Smith, Sandra
Journal:
Journal of Services Marketing
Year:
2019
File:
PDF, 613 KB
Your tags:
2019
2
Services marketing practices in diverse cultures: Canada compared to Qatar
Abu Farha, Allam K.
,
Koku, Paul Sergius
,
Al-Kwifi, Sam O.
,
Ahmed, Zafar U.
Journal:
Journal of Services Marketing
Year:
2019
File:
PDF, 290 KB
Your tags:
2019
3
Bringing the individual into the co-creation of value
Ranjan, Kumar Rakesh
,
Read, Stuart
Journal:
Journal of Services Marketing
Year:
2019
File:
PDF, 371 KB
Your tags:
2019
4
Frontline backlash: service employeesâ deviance from digital processes
Christ-Brendemühl, Sonja
,
Schaarschmidt, Mario
Journal:
Journal of Services Marketing
Year:
2019
File:
PDF, 231 KB
Your tags:
2019
5
The role of technology in collaborative consumer communities
Guillemot, Samuel
,
Privat, Hélène
Journal:
Journal of Services Marketing
Year:
2019
File:
PDF, 259 KB
Your tags:
2019
6
Enhancing online rapport experience via augmented reality
Huang, Tseng-Lung
,
Mathews, Shane
,
Chou, Cindy Yunhsin
Journal:
Journal of Services Marketing
Year:
2019
File:
PDF, 815 KB
Your tags:
2019
7
Understanding employee sabotage while serving refugees: the case of Syrian refugees in Turkey
Kabadayi, Sertan
Journal:
Journal of Services Marketing
Year:
2019
File:
PDF, 226 KB
Your tags:
2019
8
The role of customer engagement facets on the formation of attitude, loyalty and price perception
Bergel, Maxi
,
Frank, Phillip
,
Brock, Christian
Journal:
Journal of Services Marketing
Year:
2019
File:
PDF, 479 KB
Your tags:
2019
9
Recovering co-created service failures: the missing link of perceived justice and ethicalness
Wei, Shuqin
,
Ang, Tyson
,
Anaza, Nwamaka A.
Journal:
Journal of Services Marketing
Year:
2019
File:
PDF, 404 KB
Your tags:
2019
10
Managing customer-to-customer interaction (CCI) â insights from the frontline
Nicholls, Richard
,
Gad Mohsen, Marwa
Journal:
Journal of Services Marketing
Year:
2019
File:
PDF, 305 KB
Your tags:
2019
11
Online/offline information search patterns and outcomes for services
Sa Vinhas, Alberto
,
Bowman, Douglas
Journal:
Journal of Services Marketing
Year:
2019
File:
PDF, 397 KB
Your tags:
2019
12
Error management in service security breaches
Wei, Wei
,
Zhang, Lu
,
Hua, Nan
Journal:
Journal of Services Marketing
Year:
2019
File:
PDF, 425 KB
Your tags:
2019
13
Rate my firm: cultural differences in service evaluations
Tsiotsou, Rodoula H.
Journal:
Journal of Services Marketing
Year:
2019
File:
PDF, 787 KB
Your tags:
2019
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