Volume 31; Issue 1

Services Marketing Quarterly

Volume 31; Issue 1
2

Segmenting Demand for Long-Term Care Insurance Among Mature Consumers

Year:
2009
Language:
english
File:
PDF, 91 KB
english, 2009
3

Using Mystery Shopping to Compare the Service Quality of Banks in Turkey

Year:
2009
Language:
english
File:
PDF, 1.10 MB
english, 2009