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Volume 31; Issue 8
Main
Service Industries Journal
Volume 31; Issue 8
Service Industries Journal
Volume 31; Issue 8
1
How supermarket chains in Taiwan select suppliers of fresh fruit and vegetables via direct purchasing
Lin, Pei-Chun
,
Wu, Liang-Shan
Journal:
Service Industries Journal
Year:
2011
Language:
english
File:
PDF, 374 KB
Your tags:
english, 2011
2
Reacting to the demands of service work: emotional resistance in the Coaching Inn Company
Sandiford, Peter John
,
Seymour, Diane
Journal:
Service Industries Journal
Year:
2011
Language:
english
File:
PDF, 173 KB
Your tags:
english, 2011
3
The preparedness of critical success factors of IT service management and its effect on performance
Wu, Ming-Shian
,
Huang, Sun-Jen
,
Chen, Li-Wei
Journal:
Service Industries Journal
Year:
2011
Language:
english
File:
PDF, 160 KB
Your tags:
english, 2011
4
Disentangling sector and status effects in German employment growth
Klinger, Sabine
,
Wolf, Katja
Journal:
Service Industries Journal
Year:
2011
Language:
english
File:
PDF, 366 KB
Your tags:
english, 2011
5
Medical error reduction: the effect of employee satisfaction with organizational support
Lee, DonHee
,
Lee, Sang M.
,
Schniederjans, Marc J.
Journal:
Service Industries Journal
Year:
2011
Language:
english
File:
PDF, 210 KB
Your tags:
english, 2011
6
The effect of trust, channel technology, and transaction type on the adoption of self-service bank channels
Dimitriadis, Sergios
,
Kyrezis, Nikolaos
Journal:
Service Industries Journal
Year:
2011
Language:
english
File:
PDF, 179 KB
Your tags:
english, 2011
7
Modelling job stress as a mediating role in predicting turnover intention
Chen, Mei-Fang
,
Lin, Chieh-Peng
,
Lien, Gin-Yen
Journal:
Service Industries Journal
Year:
2011
Language:
english
File:
PDF, 215 KB
Your tags:
english, 2011
8
Mediating and moderating processes in the relation between problem customer perceptions and work–family conflict
Hu, Hsiu-Hua
,
Hsu, Chin-Tien
,
Lee, Wen-Ruey
,
Chang, Jui-Huang
,
Hsu, Meng-Hui
Journal:
Service Industries Journal
Year:
2011
Language:
english
File:
PDF, 193 KB
Your tags:
english, 2011
9
Perceived customer contact centre quality: conceptual foundation and scale development
van Dun, Zanna
,
Bloemer, Josée
,
Henseler, Jörg
Journal:
Service Industries Journal
Year:
2011
Language:
english
File:
PDF, 129 KB
Your tags:
english, 2011
10
Introduction
Soriano, Domingo Ribeiro
Journal:
Service Industries Journal
Year:
2011
Language:
english
File:
PDF, 57 KB
Your tags:
english, 2011
11
Does international specialization in producer services warrant sustainable growth?
Hwan-Joo, Seo
,
Young Soo, Lee
,
HanSung, Kim
Journal:
Service Industries Journal
Year:
2011
Language:
english
File:
PDF, 210 KB
Your tags:
english, 2011
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