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1

Post-purchase shipping and customer service experiences in online shopping and their impact on customer satisfaction: an empirical study with comparison

cao, yingxia, Ajjan, Haya, Hong, Paul, Phau, Ian

Journal:

Asia Pacific Journal of Marketing and Logistics

Year:

2018

Language:

english

File:

PDF, 508 KB

english, 2018

2

Corporate branding, emotional attachment and brand loyalty: the case of luxury fashion branding

Phau, Ian, Theng So, Jing, Grant Parsons, Andrew, Yap, Sheau‐Fen

Journal:

Journal of Fashion Marketing and Management

Year:

2013

Language:

english

File:

PDF, 171 KB

english, 2013

3

Management of a luxury brand: dimensions and sub-variables from a case study of LVMH

Ian Phau and Min Teah, Professor, Cavender, RayeCarol, H. Kincade, Doris

Journal:

Journal of Fashion Marketing and Management

Year:

2014

Language:

english

File:

PDF, 237 KB

english, 2014

4

How website quality affects online impulse buying: moderating effects of sales promotion and credit card use

AKRAM, UMAIR, Hui, Peng, KALEEM KHAN, MUHAMMAD, TANVEER, YASIR, Mehmood, Khalid, Ahmad, Wasim, Phau, Ian

Journal:

Asia Pacific Journal of Marketing and Logistics

Year:

2017

Language:

english

File:

PDF, 639 KB

english, 2017

5

Consuming luxury brands: The relevance of the ‘Rarity Principle’

Phau, I, Prendergast, G

Journal:

Journal of Brand Management

Year:

2000

Language:

english

File:

PDF, 231 KB

english, 2000

6

Understanding consumers’ purchase intention towards counterfeit luxury goods: an integrated model of neutralisation techniques and perceived risk theory

Koay, Kian-Yeik, Phau, Ian

Journal:

Asia Pacific Journal of Marketing and Logistics

Year:

2018

Language:

english

File:

PDF, 740 KB

english, 2018

7

The Roles of Consumers Need for Uniqueness and Status Consumption in Haute Couture Luxury Brands

Latter, Chelsey, Phau, Ian, Marchegiani, Chris

Journal:

Journal of Global Fashion Marketing

Year:

2010

Language:

english

File:

PDF, 3.13 MB

english, 2010

8

Luxury brand strategies and customer experiences: Contributions to theory and practice

Ko, Eunju, Phau, Ian, Aiello, Gaetano

Journal:

Journal of Business Research

Year:

2016

Language:

english

File:

PDF, 226 KB

english, 2016

9

Devil wears (counterfeit) Prada: a study of antecedents and outcomes of attitudes towards counterfeits of luxury brands

Phau, Ian, Teah, Min

Journal:

Journal of Consumer Marketing

Year:

2009

Language:

english

File:

PDF, 184 KB

english, 2009

10

The value of historical nostalgia for marketing management

Marchegiani, Christopher, Phau, Ian

Journal:

Marketing Intelligence & Planning

Year:

2011

Language:

english

File:

PDF, 312 KB

english, 2011

11

Personal and Historical Nostalgia—A Comparison of Common Emotions

Marchegiani, Christopher, Phau, Ian

Journal:

Journal of Global Marketing

Year:

2013

Language:

english

File:

PDF, 87 KB

english, 2013

12

The role of movie images and its impact on destination choice

Quintal, Vanessa, Phau, Ian

Journal:

Year:

2015

Language:

english

File:

PDF, 205 KB

english, 2015

13

Sensory marketing in an outdoor out-store shopping environment – an exploratory study in Japan

Nghiêm-Phú, Bình, Phau, Ian

Journal:

Asia Pacific Journal of Marketing and Logistics

Year:

2017

Language:

english

File:

PDF, 783 KB

english, 2017

14

Young tourists’ perceptions of authenticity, perceived value and satisfaction: the case of Little India, Singapore

Lee, Sean, Phau, Ian, Young, Brian

Journal:

Young Consumers Insight and Ideas for Responsible Marketers

Year:

2018

Language:

english

File:

PDF, 513 KB

english, 2018

15

Conceptualising luxury brand attachment: scale development and validation

Shimul, Anwar Sadat, Phau, Ian, Lwin, Michael

Journal:

Journal of Brand Management

Year:

2019

Language:

english

File:

PDF, 706 KB

english, 2019

16

Conceptualizing the country of origin of brand

Phau, Ian, Prendergast, Gerard

Journal:

Journal of Marketing Communications

Year:

2000

Language:

english

File:

PDF, 214 KB

english, 2000

17

Heritage Tourism in Singapore Chinatown: A Perceived Value Approach to Authenticity and Satisfaction

Lee, Sean, Phau, Ian, Hughes, Michael, Li, Yu Feng, Quintal, Vanessa

Journal:

Journal of Travel & Tourism Marketing

Year:

2015

Language:

english

File:

PDF, 490 KB

english, 2015

18

Impacts of supply chain uncertainty and risk on the logistics performance

Wang, Michael, Phau, Ian

Journal:

Asia Pacific Journal of Marketing and Logistics

Year:

2018

Language:

english

File:

PDF, 433 KB

english, 2018

19

Away from “Unified Nostalgia”: Conceptual Differences of Personal and Historical Nostalgia Appeals in Advertising

Marchegiani, Christopher, Phau, Ian

Journal:

Journal of Promotion Management

Year:

2010

Language:

english

File:

PDF, 179 KB

english, 2010

20

Development and validation of the Personal Nostalgia Scale

Marchegiani, Christopher, Phau, Ian

Journal:

Journal of Marketing Communications

Year:

2013

Language:

english

File:

PDF, 273 KB

english, 2013

21

Examining Regulatory Focus in the Information Processing of Imagery and Analytical Advertisements

Roy, Rajat, Phau, Ian

Journal:

Journal of Advertising

Year:

2014

Language:

english

File:

PDF, 326 KB

english, 2014

22

A brief affair with underwear: Uniqueness and innovativeness in male underwear brand purchases

Phau, Ian, Teah, Min, Lim, Aaron, Ho, Ryan

Journal:

Journal of Global Fashion Marketing

Year:

2015

Language:

english

File:

PDF, 392 KB

english, 2015

23

Pawning n00bs: Insights into perceptions of brand extensions of the video game industry

Butcher, Luke, Tang, Ysobel, Phau, Ian

Journal:

Australasian Marketing Journal (AMJ)

Year:

2016

Language:

english

File:

PDF, 404 KB

english, 2016

24

Keeping Up with the Kardashians: Consumers' Intention to Engage in Cosmetic Surgery

Sood, Abhinav, Quintal, Vanessa, Phau, Ian

Journal:

Journal of Promotion Management

Year:

2017

Language:

english

File:

PDF, 778 KB

english, 2017

25

Direct and indirect effect of brand experience on true brand loyalty: role of involvement

Mathew, Veeva, Thomas, Sam, Phau, Ian

Journal:

Asia Pacific Journal of Marketing and Logistics

Year:

2018

Language:

english

File:

PDF, 862 KB

english, 2018

26

Predictors of Commercial Zapping During Live Prime-Time Television

Dix, Stephen Richard, Phau, Ian

Journal:

Journal of Advertising Research

Year:

2017

Language:

english

File:

PDF, 245 KB

english, 2017

27

Moving from multi-channel to Omni-channel retailing: Special issue introduction

Thaichon, Park, Phau, Ian, Weaven, Scott

Journal:

Journal of Retailing and Consumer Services

Year:

2020

File:

PDF, 327 KB

2020

28

Profiling fashion innovators

Phau, Ian, Lo, Chang‐Chin

Journal:

Journal of Fashion Marketing and Management

Year:

2004

Language:

english

File:

PDF, 130 KB

english, 2004

29

Impacts of country images on luxury fashion brand: facilitating with the brand resonance model

Ian Phau and Min Teah, Professor, Jung Jung, Hye, Lee, Yuri, Kim, HaeJung, Yang, Heesoon

Journal:

Journal of Fashion Marketing and Management

Year:

2014

Language:

english

File:

PDF, 193 KB

english, 2014

30

Luxury perceptions: luxury brand vs counterfeit for young US female consumers

Phau, Ian, Doss, Farrell, Robinson, Tammy

Journal:

Journal of Fashion Marketing and Management

Year:

2013

Language:

english

File:

PDF, 249 KB

english, 2013

31

Consumer attitudes towards luxury fashion apparel made in sweatshops

Phau, Ian, Teah, Min, Chuah, Joe

Journal:

Journal of Fashion Marketing and Management

Year:

2015

Language:

english

File:

PDF, 241 KB

english, 2015

32

Brand personality and consumer self-expression: Single or dual carriageway?

Phau, I, Lau, K C

Journal:

Journal of Brand Management

Year:

2001

Language:

english

File:

PDF, 219 KB

english, 2001

33

“Bend it like Beckham”: the influence of sports celebrities on young adult consumers

Dix, Steve, Phau, Ian, Pougnet, Sonia

Journal:

Young Consumers Insight and Ideas for Responsible Marketers

Year:

2010

Language:

english

File:

PDF, 191 KB

english, 2010

34

Devil continues to wear “counterfeit” Prada: a tale of two cities

Teah, Min, Phau, Ian, Huang, Yu-an

Journal:

Journal of Consumer Marketing

Year:

2015

Language:

english

File:

PDF, 239 KB

english, 2015

35

Destination image and choice intention of university student travellers to Mauritius

Phau, Ian, Shanka, Tekle, Dhayan, Neema

Journal:

International Journal of Contemporary Hospitality Management

Year:

2010

Language:

english

File:

PDF, 164 KB

english, 2010

36

Investigating the role of religiosity as a deterrent against digital piracy

Casidy, Riza, Lwin, Michael, Phau, Ian

Journal:

Marketing Intelligence & Planning

Year:

2017

Language:

english

File:

PDF, 299 KB

english, 2017

37

Customer’s patronage decision towards health insurance products: mediation and multi-group moderation analysis.

rahman, muhammad sabbir, Abdel Fattah, Fadi Abdel Muniem, Zaman, Mahmud, Hassan, Hasliza, Phau, Ian

Journal:

Asia Pacific Journal of Marketing and Logistics

Year:

2017

Language:

english

File:

PDF, 499 KB

english, 2017

38

Predicting consumers’ intention to purchase sporting goods online: An application of the model of goal-directed behavior

Chiu, Weisheng, Kim, Taejung, Won, Doyeon, Phau, Ian

Journal:

Asia Pacific Journal of Marketing and Logistics

Year:

2018

Language:

english

File:

PDF, 483 KB

english, 2018

39

The impact of total quality management and supply chain integration on firm performance of container shipping companies in Singapore

Thai, Vinh, Jie, Ferry, Phau, Ian

Journal:

Asia Pacific Journal of Marketing and Logistics

Year:

2018

Language:

english

File:

PDF, 718 KB

english, 2018

40

The Persuasion Process of Sponsorship and Nonsponsorship Activation and the Dual Mediation Model

Quintal, Vanessa, Liu, Matthew Tingchi, Unsal, Fahri, Phau, Ian

Journal:

Event Management

Year:

2020

File:

PDF, 932 KB

2020

41

Attitudes towards environmentally friendly products

Cheah, Isaac, Phau, Ian

Journal:

Marketing Intelligence & Planning

Year:

2011

Language:

english

File:

PDF, 124 KB

english, 2011

42

Uncovering Victoria's Secret

Phau, Ian, Hume, Margee, Mills, Michael

Journal:

Journal of Fashion Marketing and Management

Year:

2013

Language:

english

File:

PDF, 446 KB

english, 2013

43

Dimensions of consumer knowledge and its impacts on country of origin effects among Australian consumers: a case of fast‐consuming product

Phau, Ian, Suntornnond, Vasinee

Journal:

Journal of Consumer Marketing

Year:

2006

Language:

english

File:

PDF, 269 KB

english, 2006

44

Can Islam and status consumption live together in the house of fashion clothing?

Phau, Ian, O’Cass, Aron, Jin Lee, Wai, Siahtiri, Vida

Journal:

Journal of Fashion Marketing and Management

Year:

2013

Language:

english

File:

PDF, 244 KB

english, 2013

45

Television Advertising Avoidance: Advancing Research Methodology

Dix, Steve, Phau, Ian

Journal:

Journal of Promotion Management

Year:

2010

Language:

english

File:

PDF, 112 KB

english, 2010

46

A Hong Kong view of offensive advertising

Prendergast, Gerard, Ho, Benny, Phau, Ian

Journal:

Journal of Marketing Communications

Year:

2002

Language:

english

File:

PDF, 173 KB

english, 2002

47

Conceptualising brand personality: A review and research propositions

Phau, Ian, Lau, Kong Cheen

Journal:

Journal of Targeting Measurement and Analysis for Marketing

Year:

2000

Language:

english

File:

PDF, 220 KB

english, 2000

48

The influence of brand mimicry on luxury brands

Phau, Ian, Teah, Min

Journal:

Luxury Research J

Year:

2016

Language:

english

File:

PDF, 281 KB

english, 2016

49

Applying consumer-based brand equity in luxury hotel branding

Liu, Matthew Tingchi, Wong, IpKin Anthony, Tseng, Ting-Hsiang, Chang, Angela Wen-Yu, Phau, Ian

Journal:

Journal of Business Research

Year:

2017

Language:

english

File:

PDF, 394 KB

english, 2017

50

Exploring the effects of a ‘new’ listing of a UNESCO World Heritage Site: the case of Singapore Botanic Gardens

Lee, Sean, Phau, Ian, Quintal, Vanessa

Journal:

Journal of Heritage Tourism

Year:

2017

Language:

english

File:

PDF, 1.62 MB

english, 2017